Thank you for your recent purchase at Wild Oak Boutique! We’re sorry to hear that you’re not completely satisfied with your items. To begin your return or exchange, please follow these steps:. Wild Oak Boutique offers the option to exchange your prod

Thank you for your recent purchase at Wild Oak Boutique! We&#x2019;re sorry to hear that you&#x2019;re not completely satisfied with your items.To begin your return or exchange, please follow these steps:<ol><li>Visit our <a href="https://returns.wildoakboutique.com/returns-portal/login" rel="noopener" target="_new">returns&#xA0;portal</a>.</li><li>Follow the steps provided to set up your exchange or return for store credit.</li><li>If a return label is required, it will be made available to you once the setup is complete.</li></ol>Wild Oak Boutique offers the option to exchange your product for a different size, a new item, or return it for store credit. If you&apos;d like to choose a new item, you can do so during the exchange process. If you encounter any issues with our returns portal or have further questions, feel free to reach out to us for assistance.For full details of our <a href="https://www.wildoakboutique.com/pages/return-policy">return policy</a>, please refer to the link provided in the returns portal. We appreciate your business and look forward to serving you again!

How do I return or exchange an item?

Learn more about returns for your Wild Oak Boutique order. You have 30 days to make returns. We offer returns for store credit or free exchanges for any U.S. order.

Return, Refund &amp; Exchange PolicyGeneral Return Guidelines:<ul><li>You have 30 days from the purchase date to return your items.</li><li>Returns must be postmarked within 30 days of the purchase date.</li><li>Returned merchandise must be unworn, undamaged, unwashed, and have the original tags attached.</li><li>We offer store credit or exchanges for all U.S. orders.</li><li>For hygienic reasons, we do not accept returns for earrings, hair accessories, undergarments, hair tools, or any items marked as &quot;final sale&quot;.</li></ul><hr>How to Start a Return:<ol><li>Visit our Returns Center and enter your order number and the zip code associated with your purchase.</li><li>If you&apos;re paying to ship back the return yourself, you can use any shipping method. Just ensure the package is postmarked no later than 30 days from the purchase date.</li></ol>Our return address is: 4001 W 34th St N, Sioux Falls, SD 57107-1456<hr>What is Redo Coverage? We&#x2019;ve partnered with Redo to offer a seamless return experience. With Redo Returns, customers can initiate returns or exchanges at any time with automatic labels and processing.Redo Coverage includes:<ul><li>Free Unlimited Returns for store credit or exchanges</li><li>Package Protection on your order for just $2.48</li></ul>If you opt out of Redo Coverage, you can still initiate a return/exchange through our returns portal. The shipping label fee for returns without Redo Coverage is $4.95 per return.<hr>Can I return/exchange items if I change my mind? Yes! We offer exchanges for any U.S. order. Your exchange will ship as soon as your local courier scans the return package, even before we receive your original order.<hr>Can I return a sale item? Yes, sale items can be returned unless they are specifically marked as non-returnable.<hr>What items are non-returnable? For hygienic reasons, we do not accept returns for:<ul><li>Earrings</li><li>Hair accessories</li><li>Undergarments</li><li>Hair tools</li><li>Items marked &quot;final sale&quot;</li></ul>

What is your U.S. return policy?

Learn more about Canada Returns for your Wild Oak Boutique order. We offer returns for store credit. You have 30 days to send your item back. If you use the return label from our portal $25 USD will be deducted from your store credit.

Return, Refund &amp; Exchange Policy<ul><li>You have 30 days from the purchase date to make a return.</li><li>Returned merchandise must be unworn, undamaged, unwashed, and have the original tags still intact.</li><li>We offer returns for store credit for any order.</li><li>You can use the return label provided by our Returns Portal.</li><li>Earrings, hair accessories, undergarments, hosiery, face masks, hair tools, or any items marked as &quot;final sale&quot; are non-returnable.</li></ul>How to Start a Return:<ol><li>Visit our <a href="https://returns.wildoakboutique.com/returns-portal/login">Returns Center</a> and enter your order number and the zip code associated with your purchase.</li><li>If you are paying to ship back the return yourself, you can use any shipping method. Just make sure it&#x2019;s postmarked no later than 30 days from the purchase date.</li></ol>Our return address is: 4001 W 34th St N, Sioux Falls, SD 57107-1456<hr>What is Redo Coverage? We have partnered with Redo to provide a seamless return experience. With Redo Returns, Canadian customers can start a return at any time with automatic labels.Redo Coverage includes:<ul><li>Free Unlimited Returns for store credit</li><li>Package Protection on your order</li></ul>You can initiate a return through our returns portal. If you opt out of Redo Coverage, you can still initiate a return through the portal. The shipping label fee for returns without Redo Coverage is the cost of the label.Please note that our returns portal does not support international exchanges.<hr>Can I return items if I change my mind? Yes! We offer&#xA0;returns for any order. You can use the&#xA0;return label provided by our Returns Portal. Please note, we do not offer exchanges for international orders at this time.<hr>Can I return a sale item? Sale items can be returned for a fee.<hr>What items are non-returnable?<ul><li>Earrings</li><li>Hair accessories</li><li>Undergarments</li><li>Hosiery</li><li>Face masks</li><li>Hair tools</li><li>Items marked &quot;final sale&quot;</li></ul>

What is your Canada return policy?

Learn more about International Returns for your Wild Oak Boutique order. We offer returns for store credit. You have 30 days to send your item back. If you use the return label from our portal, the label cost will be deducted from your store credit.

Return, Refund &amp; Exchange PolicyGeneral Return Guidelines:<ul><li>You have 30 days from the purchase date to return your items.</li><li>Returned merchandise must be unworn, undamaged, unwashed, and have the original tags still attached.</li><li>We offer returns for store credit for any order.</li><li>You can use the return label provided by our Returns Portal.</li><li>Earrings, hair accessories, undergarments, hosiery, face masks, hair tools, or any items marked as &quot;final sale&quot; are non-returnable.</li></ul><hr>How to Start a Return:<ol><li>Visit our <a href="https://returns.wildoakboutique.com/returns-portal/login">Returns Center</a> and enter your order number and the zip code associated with your purchase.</li><li>If you&apos;re paying to ship back the return yourself, you can use any shipping method. Just make sure it&#x2019;s postmarked no later than 30 days from the purchase date.</li></ol>Our return address is: 4001 W 34th St N, Sioux Falls, SD 57107-1456<hr>What is Redo Coverage? We&#x2019;ve partnered with Redo to provide a seamless return experience. With Redo Returns, customers in Canada can start a return at any time with automatic labels.Redo Coverage includes:<ul><li>Free Unlimited Returns for store credit or exchanges</li><li>Package Protection on your order</li></ul>If you opt out of Redo Coverage, you can still initiate a return through the portal. The shipping label fee for returns without Redo Coverage is the cost of the label.Please note that our returns portal does not support international exchanges.<hr>Can I return/exchange items if I change my mind? Yes! We offer returns &amp; exchanges for any order. You can use the return label provided by our Returns Portal.Unfortunately, we do not offer exchanges for international orders at this time.<hr>Can I return a sale item? Sale items can only be returned for a fee.<hr>What items are non-returnable? For hygienic reasons, we do not accept returns for:<ul><li>Earrings</li><li>Hair accessories</li><li>Undergarments</li><li>Hosiery</li><li>Face masks</li><li>Hair tools</li><li>Items marked &quot;final sale&quot;</li></ul>

What is your International return policy?

We have partnered with Loop Returns to provide customers a seamless return experience. Simply start your return via our Returns Portal and drop off your return at your local USPS office or Happy Returns bar.

<div data-message-author-role="assistant" data-message-id="ad8d1824-4e29-4336-98ad-17bf3f1e3a71" data-message-model-slug="gpt-4o-mini" dir="auto" id="isPasted">How do I submit a Return? Simply start your return via our <a href="https://returns.wildoakboutique.com/returns-portal/login">Returns Portal</a> and drop off your return at your local USPS office or other carrier. You can choose to use the QR code or shipping label provided when you initiate your return.<hr>What is Redo Coverage? We have partnered with Redo to provide a seamless return experience. With Redo Returns, customers can initiate returns or exchanges anytime with automatic labels and exchange processing.Redo Coverage provides:<ul><li>Free Unlimited Returns for Store Credit or Exchanges</li><li>Package Protection on your order for just $2.48</li></ul>You can initiate a return/exchange through our returns portal. If you opt out of Redo Coverage, you can still initiate a return/exchange. The shipping label fee for returns without Redo Coverage is $4.95 per return.<hr>Can I change the type of return I requested? If you need to change the type of return you requested, please message our support team at support<a rel="noopener">@wildoakboutique.com</a>. Our support team will modify your return or cancel it so you can create a new one.<hr>Why haven&apos;t I received my return label or QR code? Return labels and QR codes are available on your return summary page after you initiate a return. In addition, return labels and QR codes are sent via email shortly after submitting a return. Please check your promotions and junk/spam folders if you aren&apos;t seeing it.If you have not received your return label or QR code, please wait 24 hours before reaching out to our support team at support<a rel="noopener">@wildoakboutique.com</a>.<hr>Can I return products from multiple orders under one return? No, at this time, you can only create returns for individual orders.<hr>Have you received my return? If you used our USPS return label or another carrier label through our Returns Portal, your return should arrive at our warehouse within 3-10 business days. Your new exchange order or store credit will be sent upon the carrier scan unless the item was marked as damaged or the wrong product.<hr>Why is the &quot;shop now&quot; feature not working for me? We&#x2019;re sorry for the trouble. If you haven&apos;t already, please attempt to initiate the return using Google Chrome or Safari while in incognito mode or private browsing. Some customers have reported issues with &quot;pop-up&quot; browsers, such as when accessing through their email, Facebook/Instagram, or app.If this still doesn&#x2019;t work, let us know and we can look into it further or even create the return/exchange on our end.</div>

Return information

Simply start your exchange via our Returns Portal and drop off your return package at your local USPS office or Happy Returns bar. You can choose to use the QR code or shipping label provided when you initiate your exchange.

How do I submit an exchange? Simply start your exchange via our <a href="https://returns.wildoakboutique.com/returns-portal/login">Returns Portal</a> and drop off your return package at your local USPS office or other carrier. You can choose to use the QR code or shipping label provided when you initiate your exchange.<hr>What products am I able to exchange? Earrings, hair accessories, undergarments, hosiery, face masks, hair tools, or any items marked as &quot;final sale&quot; are non-returnable and cannot be exchanged.<hr>When will my exchange order be sent? Your exchange order will be processed and shipped once the return package has been received and scanned by the shipping carrier.&#xA0;<hr>What is Shop Now? You now have the option to return your items for an exchange and select different products directly on our website! If you select Shop Now, you may be eligible to receive Shop Now bonus credits towards your new exchange order. The bonus credits only apply to exchanges of greater value than the items being returned. Please note that bonus credits are non-refundable and non-transferable.<hr>How do I pay the balance for my exchange/shop now? If the credit from your returned items does not cover the cost of your new exchange items, you will be sent an invoice via email to pay the difference. We are unable to apply rewards or promo codes to cover any additional fees.<hr>Why is the &quot;shop now&quot; feature not working for me? We&#x2019;re sorry for the return troubles. If you haven&apos;t already, please attempt to initiate the return using Google Chrome or Safari while in incognito mode or private browsing. Some customers have reported issues with &quot;pop-up&quot; browsers, such as those accessed through email, Facebook/Instagram, or our app.Please let us know if this still doesn&#x2019;t work, and we can look into it further or even create the return/exchange on our end.

Exchange information

For exchanges, we require you to drop off your return package first. Once it is scanned by the carrier, we will ship your new exchange order to you. If you need assistance with the process, feel free to reach out to our team.

For exchanges, we require you to drop off your return package first. Once it is scanned by the carrier, we will ship your new exchange order to you. If you need assistance with the process, feel free to reach out to <a href="https://www.wildoakboutique.com/pages/contact-us">our team</a>.

Do I need to return the original item before receiving my exchange?

If you're having difficulty finding your order number, please provide us with your shipping address and email address. We will resend the order number information to you so you can initiate your return.

If you&apos;re having difficulty finding your order number, please <a href="https://www.wildoakboutique.com/pages/contact-us">provide us</a> with your shipping address and email address. We will resend the order number information to you so you can initiate your return.

How do I handle returns if I am unable to locate my order number?

If you returned an item and have not yet received the credit or the new item you were expecting, please contact our customer service team with your order number. Be sure to provide all relevant details, including the order number and the associated e

If you returned an item and have not yet received the credit or the new item you were expecting, please contact our <a href="https://www.wildoakboutique.com/pages/contact-us">customer service team</a> with your order number. Be sure to provide all relevant details, including the order number and the associated email address. We will investigate the issue and ensure that your return, exchange, or credit is processed correctly.

What should I do if I have issues with missing items or credits from a return?

To ensure your returned order is processed and exchanged correctly, please follow these steps:. If you have any further questions or concerns, please do not hesitate to contact customer service for additional help.

To ensure your returned order is processed and exchanged correctly, please follow these steps:<ol><li>Package the items carefully and send them back using the provided return label.</li><li>Ensure that the return is scanned at the post office or carrier location, and obtain a receipt for your records.</li><li>If there is a price difference for the exchange items, you will be sent an invoice via email for the remaining balance.</li><li>Pay the invoice that was emailed to you to finalize the exchange process. Your new order will then be processed and shipped out to you.</li><li>If you do not receive an email confirmation or if there are any issues, please reach out to customer support for assistance. They can manually process the return or help with any balance invoice issues.</li></ol>If you have any further questions or concerns, please do not hesitate to <a href="https://www.wildoakboutique.com/pages/contact-us">contact customer service</a> for additional help.

How do I ensure my returned order is processed and exchanged correctly?

If your exchange order includes items that have a price difference compared to the items you returned, an invoice will be sent to your email for the remaining balance. Follow these steps to complete the exchange process with a price difference:. It's

If your exchange order includes items that have a price difference compared to the items you returned, an invoice will be sent to your email for the remaining balance. Follow these steps to complete the exchange process with a price difference:<ol><li>Check your email for an invoice from the online shop detailing any additional costs associated with your exchange order.</li><li>Pay the outstanding balance on the invoice. You can usually do this through a link provided in the email or by following payment instructions specified by the customer service team.</li><li>Once the payment is confirmed, your new exchange order will be processed and sent out for delivery.</li><li>If you have any discrepancies or have not received the invoice, please reach out to customer support for clarification and assistance.</li></ol>It&apos;s important to ensure the balance is paid promptly to avoid any delays in receiving your exchange items.

What happens if there is a remaining balance or price difference in my exchange order?

We recommend returning items separately if they have unique return shipping labels, as this ensures the processing of your store credit or exchange orders is handled correctly. If the items are from the same order and you haven't sent them back yet,

<div data-message-author-role="assistant" data-message-id="b5460345-7c41-43e3-8f00-81e3d565a65c" data-message-model-slug="gpt-4o-mini" dir="auto">We recommend returning items separately if they have unique return shipping labels, as this ensures the processing of your store credit or exchange orders is handled correctly.If the items are from the same order and you haven&apos;t sent them back yet, our returns team can reset the returns so you can create one combined return. You will then be able to use your shipping label and package everything together.</div>

Can I return multiple items in the same package if I have specific return labels?

For the 2024 Holiday Season, items purchased between October 21st and December 26th, 2024, can be returned until January 31st, 2025.

For the 2024 Holiday Season, items purchased between October 21st and December 26th, 2024, can be returned until January 31st, 2025.

EXTENDED HOLIDAY RETURNS INFORMATION

Submit a question via the Inquiry Form for a response within 48 hours.

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RETURNS PORTAL

Wild Oak Boutique

Answers to frequently asked questions regarding our Return Policy, Returns, Exchanges, and International Returns.

RETURNS / EXCHANGES