Wild Oak Boutique logo
Wild Oak Boutique logo

All articles

ORDERING

How can I cancel my order?

If your order hasn't shipped yet, you can cancel it directly through your account. Simply click on the link below, sign in, go to your orders, and you'll find the option to cancel your order:. Cancel your order. If you are unable to cancel the order

What should I do if I need to change the shipping address for my order?

If your order hasn't shipped yet, you can cancel it through your account and reorder using the updated address. Simply click on the link below, sign in, go to your orders, and you will see an option to cancel your order:. Cancel your order. If the or

I want to change my order. How I can I add or remove an item from it?

We know plans can change, and sometimes you may need to adjust an order after placing it. 💛. If you’d like to add or remove an item, please contact our Customer Service Team right away. The sooner we hear from you, the more likely it is we can make

What payment options are offered at checkout?

Wild Oak Boutique accepts all major credit and debits cards, as well as Sezzle, Shop Pay, PayPal, Venmo, Apply Pay, and Google Pay.

Didn’t Receive an Order Confirmation?

If you placed an order but didn’t receive a confirmation email, here are a few things to check first:. Payment ConfirmationLook for a confirmation from the payment service you used (for example, Meta or another platform). This can help verify that yo

What if using a discount code drops my order total below the minimum for free shipping?

We’re happy to offer free shipping on orders that meet the required minimum purchase amount. Please note that if you use a promotional code and it lowers your order total below the free shipping threshold, the offer will no longer apply. For example:

Why are prices different on the website compared to social media platforms?

You may notice that prices shown on our website sometimes look different from those displayed on platforms such as Facebook, Instagram, or TikTok. This is completely normal and can happen for a few key reasons:. On social media platforms, prices are

Can I Apply a Coupon Code to an Existing Order?

We understand it’s easy to miss a coupon code at checkout — it happens to all of us! 💛. If you’ve already placed an order and forgot to apply a coupon, don’t worry. Our Customer Service Team can help review your order and apply the discount retroact