I am having account issuesUpdated a day ago
I'm having trouble with the website!
- As a first step, we always recommend using Chrome as your browser for the optimal experience on our website.
- If the technical issue still persists with Chrome, contact us via email here.
- You can always download our mobile app for easier shopping!
Why isn't my account login working?
- We suggest choosing the 'Forgot your password?' link and rerouting through your email to reset your password.
If you receive the error "No account found with that email" you will need to create an account. Once you create an account all orders associated with that email to display.
How do I reset my account password?
- Use the Forgot Password link located here to safely reset your password.
- Please make sure to also check your junk/spam folder for the automated notification.
How can I delete my account?
- Please reach out to us via email here if you wish to have your account removed from our website.
Why do I keep getting logged out of my account?
- To make sure your experience on our store is as secure as possible, your browser cookies used in connection with your login expire after a 24 hour interval.
- We're unable to adjust this timeframe on our end, but you do have the ability to change your cookie expiration date using the settings of your preferred browser.