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RETURNS PORTAL

Wild Oak Boutique

<div data-block="true" data-editor="5p77o" data-offset-key="5i4lj-0-0" id="isPasted"><div data-offset-key="5i4lj-0-0"><span data-offset-key="5i4lj-0-0"><span data-text="true">Thanks so much for your interest in collaborating with us on TikTok! We&#x2019;re excited to offer an </span></span><span data-offset-key="5i4lj-0-1"><span data-text="true">open collaboration</span></span><span data-offset-key="5i4lj-0-2"><span data-text="true"> opportunity that&#x2019;s simple, flexible, and rewarding:</span></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="24lbq-0-0"><div data-offset-key="24lbq-0-0"><span data-offset-key="24lbq-0-0"><span data-text="true">&#x2728; You&#x2019;ll earn </span></span><span data-offset-key="24lbq-0-1"><span data-text="true">10% commission</span></span><span data-offset-key="24lbq-0-2"><span data-text="true"> on all </span></span><span data-offset-key="24lbq-0-3"><span data-text="true">organic sales</span></span><span data-offset-key="24lbq-0-4"><span data-text="true"> generated through your affiliate link.</span></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="3ocig-0-0"><div data-offset-key="3ocig-0-0"><span data-offset-key="3ocig-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="3ilfg-0-0"><div data-offset-key="3ilfg-0-0"><span data-offset-key="3ilfg-0-0"><span data-text="true">&#x1F4C8; If you choose to allow your content to be used in our paid ads, you&#x2019;ll also earn </span></span><span data-offset-key="3ilfg-0-1"><span data-text="true">4% commission</span></span><span data-offset-key="3ilfg-0-2"><span data-text="true"> on </span></span><span data-offset-key="3ilfg-0-3"><span data-text="true">sales generated through our advertising</span></span><span data-offset-key="3ilfg-0-4"><span data-text="true">. This setting is completely optional and can be toggled on or off within your TikTok account.</span></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="7gsri-0-0"><div data-offset-key="7gsri-0-0"><span data-offset-key="7gsri-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="bnu87-0-0"><div data-offset-key="bnu87-0-0"><span data-offset-key="bnu87-0-0"><span data-text="true">&#x1F457; We also offer </span></span><span data-offset-key="bnu87-0-1"><span data-text="true">refundable samples</span></span><span data-offset-key="bnu87-0-2"><span data-text="true"> &#x2014; if you generate </span></span><span data-offset-key="bnu87-0-3"><span data-text="true">at least 3 sales</span></span><span data-offset-key="bnu87-0-4"><span data-text="true">, we&#x2019;ll refund the cost of your sample product!</span></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="eetbo-0-0"><div data-offset-key="eetbo-0-0"><span data-offset-key="eetbo-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="5p77o" data-offset-key="fvna7-0-0"><div data-offset-key="fvna7-0-0"><span data-offset-key="fvna7-0-0"><span data-text="true">It&#x2019;s a great way to get started as a Wild Oak affiliate while sharing styles you love. Let us know if you&#x2019;d like help getting set up or have any questions &#x2014; we&#x2019;re here to help! &#x1F49B;</span></span></div></div>

Thanks so much for your interest in collaborating with us on TikTok! We’re excited to offer an open collaboration opportunity that’s simple, flexible, and rewarding

TikTok Affiliate Program

AMBASSADORS / COLLABS

How can I cancel my order?

What should I do if I need to change the shipping address for my order?

I want to change my order. How I can I add or remove an item from it?

What payment options are offered at checkout?

Didn’t Receive an Order Confirmation?

What if using a discount code drops my order total below the minimum for free shipping?

Why are prices different on the website compared to social media platforms?

Can I Apply a Coupon Code to an Existing Order?

ORDERING

U.S. shipping information

Canada shipping information

International shipping information

Delivery information

How do I track my order?

What happens if my order gets lost in transit?

What happens if my order was stolen or wasn't delivered?

Do you offer local pickup?

SHIPPING / TRACKING

How do I return or exchange an item?

What is your U.S. return policy?

What is your Canada return policy?

What is your International return policy?

Return information

Exchange information

Do I need to return the original item before receiving my exchange?

How do I handle returns if I am unable to locate my order number?

What should I do if I have issues with missing items or credits from a return?

How do I ensure my returned order is processed and exchanged correctly?

What happens if there is a remaining balance or price difference in my exchange order?

Can I return multiple items in the same package if I have specific return labels?

EXTENDED HOLIDAY RETURNS INFORMATION

Can I Get a Return Label From a Different Carrier?

RETURNS / EXCHANGES

What is Redo returns coverage?

What is Redo shipping coverage?

REDO RETURN & SHIPPING COVERAGE

Where is my store credit?

When does my store credit / gift card expire?

How do I apply store credit or gift card to my order?

Do you offer gift cards?

Can I Use a Gift Card or Store Credit with Discounts and Rewards?

STORE CREDIT / GIFT CARDS

How do I become a rewards member?

What are the benefits of joining Oak Perks?

How can I refer a friend?

Loyalty program points & tiers

Will I get my discount code on my birthday?

Rewards in mobile app

If I return my items, do I lose points?

REWARDS

Sizing information

Do items get restocked?

PRODUCT STOCK / SIZING

How do I download the mobile app?

What are the perks of downloading the mobile app?

Does my wishlist sync with the website?

MOBILE APP

How can I add & remove wishlist items?

Can I have multiple wishlists?

Can I share my wishlist with friends & family?

WISHLIST

How do I submit a collab request?

What are the perks of becoming an ambassador?

I am having account issues

Having Trouble Checking Out?

TECHNICAL ISSUES

How can I contact customer service?

What is the story of Wild Oak Boutique?

Do you offer give back discounts?

Do you have a physical store location?

COMPANY

TikTok Affiliate ProgramUpdated 9 hours ago